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Fair wear & tear at vehicle return

The following advice to the keeper is taken from "the industry fair wear and tear standard" for drivers of contract hired and leased cars as written by the BVRLA sponsored by the AA and RAC. (www.bvrla.co.uk)

Advice to the Keeper
It is recommended that any damage is repaired as soon as possible after it occurs. All work must be completed to a professional standard, with any applicable anti-corrosion guarantees taken into consideration

Body Damage
All painted areas are included in this assessment including painted bumpers, body mouldings and mirrors. There should be no signs of rust or corrosion. Obvious evidence of poor repairs is not acceptable.

Chips
Small areas of chipping, including door edge chipping, are acceptable relative to the vehicle's age and mileage, provided that the base coat has not been penetrated and there is no corrosion.

Dents
Minor dents (up to 10mm) are acceptable provided that the base coat has not been penetrated and there is no corrosion. Several dents on one panel are not acceptable

Scratches
Light scratches and abrasions (up to 25mm) are acceptable, relative to the vehicle's age and mileage, as long as they have not petratrated the base coat and there is no corrosion. Small areas of chipping, including door edge chipping are acceptable, relative to the vehicle's age and mileage, provided they have not penetrated the vehicle's base coat.

Mouldings, wheel arch trims
Light scuffing and score marks are acceptable provided the moulding or trim is not broken, cracked or deformed.
Wheels/Wheel Trims
Care should be taken when parking and manoeuvring so as to avoid damage especially to alloy wheels as these are easy to damage and expensive to replace. However, if damage does occur, it should be repaired, or the wheel/trim replaced - subject to the necessary approval if applicable.

Passenger Area , Seats and Trim
The interior of the vehicle should be kept clean. Any stains should be removed with a suitable, proprietary cleaner as soon as practicable to avoid long term damage. Regular smoking in the car leaves an unpleasant residual smell, causing staining and should be avoided.

The interior upholstery and trim must be clean with no visible burns, tears or staining. All seats originally supplied must be present. Wear and soiling through normal use is acceptable. Repairs that are not readily visible are also acceptable.

 

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