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Fair wear
& tear at vehicle return
The following advice to the keeper
is taken from "the industry fair wear and tear standard"
for drivers of contract hired and leased cars as written by the
BVRLA sponsored by the AA and RAC. (www.bvrla.co.uk)
Advice to the Keeper
It is recommended that any damage is repaired as soon as possible
after it occurs. All work must be completed to a professional standard,
with any applicable anti-corrosion guarantees taken into consideration

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Body Damage
All painted areas are included in this assessment including
painted bumpers, body mouldings and mirrors. There should
be no signs of rust or corrosion. Obvious evidence of poor
repairs is not acceptable. |
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Chips
Small areas of chipping, including door edge chipping, are
acceptable relative to the vehicle's age and mileage, provided
that the base coat has not been penetrated and there is no
corrosion. |
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Dents
Minor dents (up to 10mm) are acceptable provided that the
base coat has not been penetrated and there is no corrosion.
Several dents on one panel are not acceptable |
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Scratches
Light scratches and abrasions (up to 25mm) are acceptable,
relative to the vehicle's age and mileage, as long as they
have not petratrated the base coat and there is no corrosion.
Small areas of chipping, including door edge chipping are
acceptable, relative to the vehicle's age and mileage, provided
they have not penetrated the vehicle's base coat. |
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Mouldings, wheel arch trims
Light scuffing and score marks are acceptable provided the moulding
or trim is not broken, cracked or deformed. |
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Wheels/Wheel Trims
Care should be taken when parking and manoeuvring so as to avoid
damage especially to alloy wheels as these are easy to damage
and expensive to replace. However, if damage does occur, it
should be repaired, or the wheel/trim replaced - subject to
the necessary approval if applicable. |
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Passenger Area , Seats and Trim
The interior of the vehicle should be kept clean. Any stains
should be removed with a suitable, proprietary cleaner as
soon as practicable to avoid long term damage. Regular smoking
in the car leaves an unpleasant residual smell, causing staining
and should be avoided.
The interior upholstery and trim must be clean with no visible
burns, tears or staining. All seats originally supplied must
be present. Wear and soiling through normal use is acceptable.
Repairs that are not readily visible are also acceptable. |
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